Repair Submission Form

Repair Submission Form

Please assist us by completing the form below.

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Date / Time

Name

First

Last

Telephone Number or Cellphone Number in South Africa.

(If not a South African mobile number, please include the country code.) *

Email Address

Registered Customer Address

Brand

Dyson
Other

Model

Serial Number

Please describe your fault

Please upload an image or video of fault if possible

Click or drag a file to this area to upload.

Proof of purchase date

Takealot invoice number

Please upload the Takealot invoice copy here

Click or drag a file to this area to upload.

Proof of Purchase Requirements

Warranty claims require valid proof of purchase from an authorised retailer. Claims without valid documentation may be declined in accordance with CPA guidelines.

Privacy Notice (POPIA Compliance)

We collect and process your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Your information will be used solely for the purposes of:
• Product registration
• Warranty validation
• Fault assessment and service support
• Communication relating to your Dyson product

Your personal information will not be sold or shared with third parties outside of Takealot, Dyson South Africa (distributed by Tudortech (Pty) Ltd) and associated companies, except where required by law or for warranty servicing purposes.

Your information will be stored securely and retained only for as long as necessary to fulfil these purposes.

Consent

I consent to Takealot , Dyson South Africa, distributed by Tudortech (Pty) Ltd, and associated companies collecting, storing, and processing my personal information for the purposes outlined above, in accordance with POPIA.

Registration and Warranty Approval Disclaimer

Submission of this form does not constitute automatic approval of a warranty claim. All claims are subject to verification, inspection, and confirmation in accordance with Dyson South Africa warranty terms and the Consumer Protection Act.

Confirmation

I confirm that the information submitted is true and correct. I understand what has been requested from me and acknowledge this. I understand that my rights as a consumer are protected under the Consumer Protection Act, and that false or misleading information may affect my claim.

Cape Town

+27 21 424 2978